Would you like to give your neighbour a helping hand?

Join us in the movement and propose to help your neighbours by grocery shopping for their basic needs

I want to help Need help? Click here
Join us in the movement and propose to help your neighbours by grocery shopping for their basic needs

Let’s spread solidarity, not the virus

In order to slow down the circulation of the virus, the government and the medical staff strongly recommend the population to stay home isolated. How can we access basic needs and feed ourselves if we’re stuck at home in isolation?

How does it work?

“I would like to get help”

“I would like to get help”

Print out your shopping list and ask your neighbour to do the shopping for you.

Print out your shopping list and ask your neighbour to do the shopping for you.

Stick it to your door or put it in the hallway.

Stick it to your door or put it in the hallway.

Wait for a helping neighbour to fetch the list. (S)He will contact you and deliver to you as soon as possible.

Wait for a helping neighbour to fetch the list. (S)He will contact you and deliver to you as soon as possible.

“I can help”

“I can help”

  1. Fill out this form 📝
  2. Print out the template “shopping list” in A4 format 🖨️
  3. Share it or place it in your neighbour’s mailbox 📬
  4. Go back home and enjoy a coffee ☕
  5. Take a picture of your neighbour’s filled in shopping list and call him/her to tell him/her you’ll go shop for him 🚶
  6. Go to the store, try not to empty the shelves if you have what you need, be mindful to others. 📝
  7. Preferably use a shopping cart instead of a shopping basket, you create additional distance. 🛒
  8. Come alone. 🚶‍♂️
  9. Only touch products you are gonna buy. 🤚
  10. Pay electronically. 💳
  11. Go back to your neighbour’s home, put the groceries down in front of the door, and ring! 🎒
  12. Mission accomplished, thank you very much for your help! 🚀 💚
  13. Now you can also share a picture on Facebook or Instagram with #covidsolidarity 📸

Rules to respect

  1. Wear gloves when you go shopping (when you take the groceries and put them in the bags). Touch only the products you buy.
  2. Use a shopping cart instead of a shopping bag, you create thus additional distance.
  3. Preferably come alone.
  4. Keep a distance of 3 meters between the receiver and the volunteer. By all means, avoid physical contact, practice social distancing with vulnerable people. Avoid social contact as much as possible.
  5. Wash your hands regularly or use a hand disinfectant after the delivery (this is for both the receiver and the volunteer of the delivery)
  6. Avoid touching door handles and other metallic objects during the delivery. When contacting between the receiver and the volunteer, communicate by phone or through a message application (WhatsApp or Messenger for example).
  7. Pay electronically.
  8. Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  9. Be careful with vulnerable groups i.e. Senior-aged individuals +65, diabetics, people suffering from heart diseases, pulmonary insufficiency, renal failure, and immunosuppressed patients and many others.
  10. If a volunteer is not delivering we recommend you stay home safe and avoid social contact.

For more information visit our page: https://www.info-coronavirus.be/

Do you have any questions ? We’ve got the answers !

“I would like to help”

“I would like to help”

Will I get paid to help my neighbour?

No, we are acting strictly on a voluntary basis. But of course your neighbour is free to decide how (s)he would like to thank you.

I don’t want to pay the money upfront

This is a condition you need to fill in order to help your neighbour. Not to make it too expensive, we advise you to only provide for basic needs.

How to hand over groceries to someone inside a building?

You just have to make contact with the person you want to do the shopping for, and tell him at what time you will put the groceries in front of his door. Don’t forget rules for proper hygiene.

How will I get refunded?

It’s very simple ! The only thing you have to do is to write down your bank account number on the shopping list that you will give back to your neighbour. Your neighbour will pay you back as soon as possible.

“I would like to get help”

“I would like to get help”

Can I contact the person who helped me again in the future?

Of course ! The goal is that the two of you can meet in order to create a relationship of trust. Nevertheless, do not forget the rules of hygiene in order to stay safe.

How to know who is shopping for me?

When your helper takes your shopping list, he will contact you on your phone number to inform you that (s)he is on her/his way.

I am not able to easily send money

You can ask a friend or a family member to help you pay back the person who did the shopping for you or download a payment application on your mobile phone. The best is to ask for help.

What is the maximum amount that I can order for?

You can order for as much as you’d like, but we advise not to go over 25 to 30 euros and focus on your basic needs. Also mind the weight of the shopping bag, the person who will deliver it to you will have to carry it.

With the help of

Carrefour
Delhaize
Mestdagh
Medi Market
Deli Traiteur
Sequoia
Färm

A 100% voluntary initiative

We were touched by the way the Covid-19 crisis turned out to affect our community. This epidemic forced us to find pragmatic solutions to bring help to those in need. We decided to serve the population through collective intelligence.

A non-profit citizen movement created online by a group of entrepreneurs and students from the BeTech Community who wanted to create a positive social impact .

  • Olivier R. Rousseaux
  • Michel Pierret
  • Adrien Duchateau
  • Maxim Berge
  • Carolina Tirado
  • Stijn Verlinden
  • Léon Lamotte
  • Georges-Alexandre Hanin
  • Louis-Philippe Loncke
  • Daniel Sum
  • Quentin Petit
  • Melvyn Hills
  • Gaylord roukine
  • Louis Driegelinck
  • Jonathan Schockaert
  • Stéphan Zych
  • Edouard Jadot
  • Ines Bensusan
  • Nicolas Frenay
  • Jose Zurstrassen